Privacy Policy

Introduction

Stonera Systems Pvt Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our e-commerce website.

Information We Collect

• Personal Information: When you create an account, place an order, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We may collect non-personal information such as your browser type, operating system, IP address, and browsing behaviour.

How We Use Your Information

• To Process Orders: We use your personal information to process and fulfil your orders, including sending order confirmations and updates.
• To Improve Our Services: We use non-personal information to enhance your shopping experience and improve our website’s functionality.
• To Communicate: We may use your contact information to send you updates, newsletters, and promotional offers. You can opt out of these communications at any time.

Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and other essential functions. These providers are required to protect your information and use it only for the services they provide.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Security

We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

Your Rights

• Access and Update: You have the right to access and update your personal information by logging into your account or contacting us directly.
• Deletion: You can request the deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
• Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in each email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at mail@stonera.com or +91 6366 425 584.

Thank you for trusting Stonera Systems Pvt Ltd with your personal information.